Frequently asked questions
The information you are looking for
What is the return policy?
If you are not satisfied with your product, let us help you with a return or replacement. Your satisfaction is very important to us. Normally, items purchased at our stores or at Lozanuezpecans.com can be returned or exchanged within ten (10) days of purchase, with receipt. Lozanuez Pecans reserves the right to advise against, limit or deny returns or exchanges, regardless of whether or not the customer has a receipt. All decisions related to returns are subject to applicable laws. The store manager has the authority to make a final decision on all returns.
What are the payment options?
In Lozanuezpecans.com we accept all Credit and debit cards, in addition to the PayPal checkout service.